FAQ
How long until my print arrives?
Prints are made to order. Production and dispatch take 1 week.
How much is shipping?
Shipping is calculated at checkout for each print, based on its size and weight. Shipping is free on orders over $280.
Do you ship overseas?
We ship within Australia. If you'd like a print sent to another country, send us a request at contact@abovehorizon.com.au.
What paper do you print on?
We print on Matte Smooth, a 200gsm neutral white matte paper. There is no glare, so fine detail and soft tones come through clearly.
Is there a mat (white border) around the print?
No. The prints don't have a mat. Some designs, like the posters, have a white border that is part of the artwork.
What sizes are available?
A4 (21 × 29.7 cm), A3 (29.7 × 42 cm), A2 (42 × 59.4 cm) and A1 (59.4 × 84.1 cm). Framed sizes add about 2 cm on each side. Each print page shows all four sizes to scale above a 2 m sofa.
Can I see how it looks on my wall?
Yes. Tap "View on your wall" on any print, take or upload a photo of your wall, and drag the print into place.
Can I send a print as a gift?
Yes. Tick "This is a gift" on the print page and write your message. We print it on a card and pack it with the artwork, for an extra $5. You can also buy a gift card by email.
Are the prints signed?
Yes. Every print comes with a signed certificate of authenticity. The prints are open editions, not limited.
Can I change or cancel my order?
Yes, before it goes into production. After that it's already in production, so please email us at contact@abovehorizon.com.au.
What if my print arrives damaged?
Email us at contact@abovehorizon.com.au within 48 hours with photos and keep the packaging. We'll replace it.
Who takes the photos?
Guilherme Tozetti, a Brazilian photographer based in Sydney. Follow him at @gtozetti.
How do I contact you?
Email us at contact@abovehorizon.com.au.
